Jack Huber, Character in Jack's Notebook, Comes ALIVE in Twitter!

It's weird and otherworldly.  It's kinda now, kinda wow, and definitely ground-breaking in the industry.  What's happening is the main character in my business parable has decided to have a real-time existence in Twitter.  Call it Flash Fiction, call it a miracle, call it a reason to live, but those who accept his invitation -- his name is Jack Huber -- will be getting 140 character or less messages from a fictional character who is concerned with creativity, problem solving, photography, and his girl friend Molly Dunne.  

Just thought everyone should know, it took me by surprise.  Don the Idea Guy gave me this idea because, well, that's what he does.

If you want to get Jack's Messages, let me know and I'll ask him.  Can't guarantee anything, he has a mind of his own...

The One Apple Apple Tree

I live in a new country home in Michigan. I have 10 acres of mature trees and I've made a game out of identifying them. I'm not bad -- I can get 9 out of 10, but one tall slender tree in a thicket near the house was throwing me. I went through the books and based on the leaves, bark, etc. I came up with a Tupelo.

Well, I was wrong. My arborist Chris came by and I pointed out my Tupelo. He smiled and said, "creative identification" which was political correct speak for mistake! Chris told me it was actually an Apple tree. He took a long look upwards and pointed his finger. I looked up and saw a lone apple about 40 feet up. We looked everywhere and it was the only piece of fruit on the tree, but, it was a perfect apple. I still can't believe it's an apple tree! I never figured it for a fruit tree in among all the hardwoods, and the shape was so tall and thin, very unapple. I skipped that part of the book entirely when looking for matches!

So, as always, I ask myself "what does this mean?" What's the link to innovation?

What comes to me is that it's a bit like a problem employee, or a difficult partner. They have a role but there is conflict and they don't seem to fit. You can't figure out what they have to offer, and so we tend to slap a label on them and stop listening. And yet, even the worst employee, even the most difficult partner, often has one good insight or idea -- one good piece of fruit. The problem is we have preconcieved notions about who they are and what they know, so we don't hear it.

Years ago I was told by an employee of one of my software companies that one of our managers was "losing it." I discounted the comment as this employee was an oddball and an introvert. He was a good programmer, but I gave him no credit whatsoever for insight into anything more, particularly people. Well, he was right and it was tough sledding handling someone who was having a mental breakdown. The company and that employee would have been far better off if I had been really listening, we might have prevented a real disaster.

So here's the lesson: Listen to everybody. Somewhere way up in the leaves is a piece of perfect fruit. It might be a good product idea, a way to cut expenses, a way to boost morale. If you listen, an apple may fall right into your lap.